Terms & Conditions
Cancellation Policy
● 75% refund if notified via phone conversation 8 or more days prior to the event date.
● 50 % refund if notified via phone conversation 4 to 7 days prior to the event date.
● No refund if the cancellation requested is less than 3 days prior to the event date
● No show No Refund.
● Event Tickets cannot be transferred to another date against cancellation.
● Event Tickets cannot be transferred to another person against cancellation.
● If the event is canceled due to any natural calamity, political unrest or other such reasons beyond our control the same cancellation policy will apply.
Your Responsibility
We want all our customers to have an enjoyable, carefree holiday. But you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe your actions could upset, annoy or disturb other customers or our own staff, or put them in any risk or danger, or damage property or you are unfit to travel, we may end your tour and terminate your contract. You and your travelling party will be prevented from using your booked accommodation, transport, and any other Travel Arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you may be permitted to continue with your tour but may have additional terms of carriage imposed upon you.
In addition to the above and the effect your actions may have on others, you must particularly also bear in mind that you are responsible for your safety, and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in or around irresponsible behavior or for any accidents which occur anywhere on properties because of glass, china or the like which you have broken and/or have left in a way in which injury can result.
We expect that you will enjoy your holiday with us. We appreciate that you may well drink alcohol as part of your enjoyment. You must, however, do so responsibly and we will have no liability to you for any injury, loss or damage you suffer as a result of your judgment being impaired wholly or partly by alcohol.
We will hold you and the members of your travelling party jointly and individually liable for any damage to the accommodation, furniture, apparatus or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. It is your duty to report any breakages, defects or damage to an appropriate person immediately.
If your behavior or the behavior of any members of your travelling party causes any diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behavior of others in your accommodation, or for any facilities/services withdrawn as a result of their action.
Helth
Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who have special need or requirement whether due to age, medical conditions or otherwise.
It shall be your duty to inform us in writing in case you have any condition that may affect your ability to fully enjoy out tour arrangements or where the interests of other tour participants may ne adversely affected by such conditions. Under such conditions we may decline to accept you or continue you on that tour.
We reserve the right (without obligation) to ask you to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if you fail to undergo such tests or fail to provide such certificates, we may decline to accept you or continue you on that tour. Our action in this regard may be guided not only by concern for your health but also the convenience and health of the other tour participants.
However, it is not our obligation to check your medical condition and if you suffer any injury or aggravation on the tour or if you are unable to enjoy / complete the whole or any part of the tour due to your medical condition, we shall not be responsible / liable to compensate you nor to refund any amount to you nor to pay your medical expenses. If any adventure sports are included in the package, you shall avail of the same at your own risk having regard to your medical condition. We shall not be liable for any death, injury or other loss due to your participation in such adventure sports and any release from that you may be required to sign for such person / service provider / club / association / organization hobbyist / institution will be binding.